If you need to cancel your order, please contact us immediately. Send us a message with your order number and the request to cancel. Time is of the essence, so the sooner you get in touch, the more likely we can halt the processing of your order.

To change an order you've already placed, please reach out to our customer service team promptly with your order number and the specific changes you'd like to make. We'll do our best to accommodate your request, but be aware that changes cannot be guaranteed if the order has progressed too far in fulfillment.

Unfortunately, once an order has shipped, we are unable to cancel it. However, you can return the item once you've received it according to our return policy.

Most customers can expect to receive their orders within 5 to 7 working days after making the purchase. We strive to process and ship your order as quickly as possible while ensuring the highest quality of service.

For the swift and reliable delivery of your orders, we partner with UPS, USPS, and other premium carriers

Yes, once your order is dispatched, you'll receive a shipping confirmation email including the tracking number and the name of the carrier.

For special delivery instructions, please contact our customer service immediately after placing your order, and we will do our best to accommodate your request.

While we do our best to ensure timely delivery, circumstances beyond our control can cause delays. You can monitor your package with the provided tracking information, and if there is a significant delay, please contact customer service for assistance.

Once an order is in transit, changing the delivery address might not be possible. However, you can try contacting the carrier using the tracking details to discuss potential options.

In the unfortunate event of a lost or undelivered package, please inform our customer service team. We will investigate the matter with the carrier and work towards a satisfactory resolution, including a replacement or refund when necessary.

If you’re having trouble with your credit card, make sure the billing address matches the address on file with your credit card and/or bank. Enter the name and credit card number exactly the way you see it on the card. Before you place your order, add the CVV, a 3-digit code found on the back of your card.

We accept Visa, MasterCard, American Express, Discover, Apple Pay and PayPal. We also accept Gift Cards.

Shipping times vary depending on your location and the shipping method selected. Standard shipping typically takes 5-7 business days, while expedited options are available for faster delivery.

Yes, we offer international shipping to many countries. Please note that shipping times and costs may vary based on the destination.

Orders are usually processed within 1-2 business days. Once processed, you will receive a confirmation email with tracking information.

Tracking information may take up to 24 hours to update. If there is no update after this period, please contact our customer service team for assistance.